Factor H is seeking an experienced ServiceNow Developer who will be a key member of the ServiceNow Development team.
- As a ServiceNow Developer you will be the subject matter expert in designing, developing, documenting, analyzing, creating and modifying the platform based on business needs.
- You will create, review and enhance, keep up-to-date technical documentation as part of the ServiceNow development team.
- You will be analyzing, documenting and modifying the ServiceNow platform based on business needs with a focus on ITSM, CSM and ITBM (SPM).
Factor H is seeking an experienced Splunk Dashboard Engineer to join our dynamic team of IT professionals.
- As a Splunk Dashboard Engineer with hands on experience, you will play a pivotal role in designing, developing, and maintaining Splunk dashboards to visualize and analyze data effectively.
- The Splunk Dashboard Engineer will collaborate with cross-functional teams to understand business requirements and translate them into actionable dashboard designs.
- This role requires expertise in Splunk, including search query development, data visualization techniques, and dashboard customization.
Factor H is seeking an NOC Analyst to join our team. This is an excellent opportunity to join a premier company and grow your career.
- As an NOC Analyst, you are part of the operations in a 24X7 Network Operations Center, monitoring customers’ production systems.
- As an NOC Analyst, you will be responsible for providing support to client operations, communicating via phone and e-mail with customers and technicians, and troubleshooting and escalating trouble cases as needed.
- Training will be 4-5 weeks, Monday-Friday 8:30am-5pm CST (7PM - 3:30am IST).
- You will then put on a shift rotation after training. This is for the night shift position: Tuesday-Friday 11pm-9:30am CST (10:30am-9:00pm IST) / Saturday-Tuesday 11pm-9:30am CST (10:30am-9:00pm IST) / Friday-Monday 11pm-9:30am CST (10:30am-9:00pm IST)